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How can I request the delivery service?

I would like to add my METRO Card on METRO.it or on the METRO Companion app, but the Card is not recognized.

How long does it take to activate the Delivery Service?

What documents are required to activate the Delivery Service?

I lost my card, can I get a duplicate?

I can't log in to the METRO Companion app

Food Delivery Services

Have your order delivered to your business, order online, track delivery

METRO Stores

Access METRO stores, find locations, check assortment and opening hours

Marketplace

Buy non-food products from METRO´s digital marketplace, register, explore features

My METRO Card

Get a new card, manage permissions, report lost card, reactivate card

Manage Account

Add staff members to purchase, view invoices, update contact details, adjust settings

Returns and guarantees

Return defective products, file complaints, claim or extend a guarantee

METRO Services

DISH, Metro Academy, Click & collect